FAQs

1. How do I start my first lesson?

• Sign up on our website and schedule your first free lesson with one of our expert tutors.

2. What equipment do I need for online lessons?

• You'll need a device with a webcam, a stable internet connection, and your instrument. Our teachers use professional setups for the best experience.

3. How are tutors matched with students?

• Tutors are expertly matched based on your goals and needs to ensure personalised instruction.

4. Can I track my progress online?

• Yes, we provide comprehensive online progress and practice logging tools to monitor your improvement.

5. What is the billing process?

• We offer flexible 30-day rolling billing for convenience.

6. Are the tutors qualified?

• All tutors are DBS checked, undergo annual safeguarding training, and pass rigorous vetting and performance reviews.

7. What if I need to reschedule a lesson?

• You can easily reschedule lessons through our online platform.

8. Do I receive lesson notes and resources?

• Yes, students have access to detailed lesson notes and additional learning resources.